Contact information
Contact Information
We'd love to hear from you.
If you have any questions regarding your order, shipping, returns, products, or general enquiries, please feel free to contact us.
Customer Support Email
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Singapore Time)
We aim to respond to all enquiries within 1–2 business days.
Order Enquiries
To help us assist you faster, please include the following information when contacting us:
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Order Number
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Full Name
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Email Address used for the order
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Details of your enquiry
Business Information
Silky Charm
Website:
https://silkycharm.studio
Email:
hello@silkycharm.studio
Thank you for choosing Silky Charm. We appreciate your support and look forward to helping you enjoy softer, more beautiful nights.